VA launches new patient-friendly care centers

The Department of Veterans Affairs on Jan. 19 launched a new office intended to improve the delivery of health care within the VA system and make agency facilities more patient-friendly.

The new office, the VA Office of Patient Centered Care and Cultural Transformation, is based in Arlington, Va., and will have four regional implementation teams at medical centers in Birmingham, Ala.; East Orange, N.J.; Dallas and Los Angeles. The four centers will be tasked with finding new patient models of care and then implementing them across the VA delivery system.

The new office “will be a living, learning organization in which we will discover and demonstrate new models of care, analyze the results, and then create strategies that allow for their translation and implementation across the VA,” said the new office’s Director Tracy Gaudet.

To read the complete official press release, go to: http://www1.va.gov/opa/pressrel/pressrelease.cfm?id=2034

(H/T Jane)