New options to help customers find missing or delayed military mailThe Military Postal Service Agency (MPSA) has launched a new service that allows service members to track down lost and late-arriving packages and mail with an e-mail inquiry.
Military members and mailers can send an e-mail to email@example.com to inquire about items that are at least 60 days overdue.The email inquiry should include:
- Sender’s return address, telephone number and e-mail address
- The recipient’s name, rank and mailing address
- Any applicable tracking number on the mailpiece
- Date of mailing
- Detailed description of mailpiece and contents